Terms of service
TERMS OF SERVICE
Last updated: 26/03/2026
By using this website or purchasing from Burnt Smokehouse, you agree to the following terms.
USE
You must be 18+ or have permission from a guardian.
You agree not to misuse this site or its products.
PRODUCTS
We sell premium beef tallow.
- Availability is not guaranteed
- We may limit or cancel orders
- Product appearance may vary slightly
FOOD NOTICE
- Store in a cool, dry place
- Use before expiry
- Ensure suitability before use
PRICING
All prices are in GBP (£).
We may update pricing at any time.
SHIPPING
Delivery times are estimates, not guarantees.
Responsibility passes upon delivery.
REFUNDS
Due to the nature of our products, returns are not accepted.
If your order is damaged, defective, or incorrect, contact:
info@burntsmokehouse.com (within 48 hours)
LIABILITY
We are not liable for indirect loss, misuse, or external delivery issues.
UPDATES
These terms may be updated at any time.
CONTACT
Burnt Smokehouse
161A Midland Road
London E10 6JT
United Kingdom
info@burntsmokehouse.com
PRIVACY POLICY
Last updated: 26/03/2026
We respect your data.
WHAT WE COLLECT
- Name, address, contact details
- Order and payment information
- Device and browsing data
WHY
- To process orders
- To communicate with you
- To improve our service
SHARING
We share data only with:
- Shopify
- Payment providers
- Delivery partners
We do not sell your data.
YOUR RIGHTS
You may request access, correction, or deletion of your data.
Contact:
info@burntsmokehouse.com
COOKIES
We use cookies to improve performance and experience.
CONTACT
Burnt Smokehouse
161A Midland Road
London E10 6JT
United Kingdom
info@burntsmokehouse.com
Instagram: @burnt.smokehouse